CONTACT

We're here to help. Visit our FAQ section for help finding immediate answers to many commonly asked questions.

FAQ

Q: Where can I get a Multi Game Card?

A: Multi Game Card (MGC) is available online from our authorized resellers in Indonesia and Malaysia. Click here to buy online.

Q: How to redeem a Multi Game Card?

A: Pick the game you’d like to top-up with the Multi Game Card (MGC). Navigate to the payment page and choose "Multi Game Card" as your payment option. To proceed further, just follow the available instructions provided. If you are facing difficulties redeeming Multi Game Card (MGC), please do not hesitate to contact us for assistance.

Q: Can I purchase Multi Game Cards directly from you?

A: No. The Multi Game Card (MGC) is available only through our authorized reseller's list here

Q: Could I request for a refund if I change my mind after redeeming a Multi Game Card?

A: No. All Multi Game Card (MGC) sales are final in accordance with the “Payment and Acceptance of Service” section in the Multi Game Card's 'Terms & Conditions'

Q: Is there an expiration date for Multi Game Card?

A: Your Multi Game Card (MGC) must be redeemed within 1 year from date of purchase.

Q: Can I get a refund if I've canceled my game account?

A: No. All Multi Game Card (MGC) sales are final in accordance with the “Payment and Acceptance of Service” section in the Multi Game Card's 'Terms & Conditions'

Q: Can I trust websites that offers free Multi Game Cards? What about websites that allows me to exchange Multi Game Cards for physical items?

A: We are not affiliated with any websites that offers free Multi Game Card (MGC), Multi Game Card (MGC) code exchange for physical product and Multi Game Card (MGC) code generator sites. These sites are common malware and phishing sites that are used to obtain your credit card information and game account details. Always purchase Multi Game Card (MGC) from authorized Multi Game Card (MGC) resellers only. Get the authorized reseller's list here

Q: How do I become an authorized Multi Game Card reseller?

A: Join our authorized reseller's list here.

Q: I've encountered issues that are not mentioned here. What should I do?

A: Please do not hesitate to fill up the support form here for assistance